Miami-based agency Cubamax Travel activated a special humanitarian airlift with Eastern Air Express and Aerocuba Charter to move relief supplies to Holguín on 13 and 16 November 2025. Seats are free of charge for travelers accompanying relatives or delivering aid after Hurricane Melissa, reinforcing how the Cuban diaspora mobilizes every time the island faces an emergency.
🎯 What does the offer include?
The announcement highlighted by Directorio Cubano and CiberCuba lists clear benefits:
- Two complimentary charter flights Miami–Holguín (13 and 16 November).
- Priority for humanitarian travelers who bring supplies or support vulnerable families.
- Expanded baggage allowance: one 70 lb (≈32 kg) suitcase plus any documented relief cargo.
- On-site registration at Cubamax offices in Hialeah, Florida.
🧭 Context and relevance
Eastern Cuba is facing blackouts, structural damage and shortages. Free flights provide:
- Immediate response: medicines, tools and basic kits reach isolated communities faster.
- Emotional relief: relatives in Miami can participate in recovery efforts without paying airfare.
For the Cuban diaspora —and Dominicans with family or business interests on the island— the 13/16 November window is a rare chance to combine travel and hands-on support.
📌 Checklist for travelers
- Confirm entry paperwork: visa, passport validity and any waivers for humanitarian goods.
- Document the aid: itemized lists, invoices and donation letters simplify Cuban customs in Holguín.
- Coordinate drop-off points with relatives or community leaders before you fly.
- Register early in Hialeah: seats are limited and assigned in person.
🌍 Implications for travel and remittance markets
- Miami–Cuba remains the lifeline for emergency trips and supply runs.
- Humanitarian travel requires tailored logistics: heavy baggage, escorts, insurance and ground transport.
- Integrated services gain value: flights, lodging, transfers and mobile top-ups to keep families connected.
🤝 How Billetaxo can help
- Complementary airfare when travelers need to position themselves in Miami or continue beyond Holguín.
- Hotel blocks and transfers for volunteers staying several days.
- Mobile top-ups and eSIM plans so relatives stay connected during relief work.
- Remittance and payment services to finance on-island purchases of supplies.
✅ Takeaway
Cubamax Travel’s initiative shows how organized solidarity removes cost barriers for urgent trips to Cuba. If you plan to join these free flights, get your paperwork ready, coordinate deliveries in advance and lean on Billetaxo for the rest of the journey — from flights and accommodation to digital services your family needs on the island.
