🏢 Who We Are?
Your tourism and services facilitator in the Dominican Republic and the Caribbean
📅 Updated: January 2026 • 🇩🇴 Dominican Republic • ✈️ Tourism • 🌍 Caribbean
Billetaxo is a digital platform registered as a trademark in the Dominican Republic, by Toucan Byte SRL, specialized in technological services, software development and online commerce, focused on facilitating tourism and travel services in the Dominican Republic and the Caribbean.
We act as a tourism facilitator connecting travelers with local tourism service providers. We offer flight, hotel and car reservations, connection between travelers and tourism service providers (tours, excursions, transfers), and complementary services such as mobile top-ups to Cuba (Cubacel and Nauta), eSIM for international travelers in more than 200 countries, and digital gift cards.
With a focus on technology, simplicity and customer service, Billetaxo offers fast, secure and accessible digital solutions to facilitate your travel experience in the Caribbean.
1. Our History
Founded in 2023, Billetaxo was born with the vision of facilitating tourism and travel services in the Dominican Republic and the Caribbean through a simple and efficient digital platform.
We started focused on connecting travelers with the best tourism services in the Caribbean, including flight, hotel and car reservations, and connection with local providers of tours, excursions and transfers. Over time, we expanded our complementary services to include mobile top-ups to Cuba (Cubacel and Nauta), global eSIM for travelers seeking connectivity without roaming, and digital gift cards for special occasions.
We have a multidisciplinary team with experience in web technology, tourism services, customer service and e-commerce, committed to offering a reliable and easy-to-use platform that facilitates your travel experience.
2. Our Mission
Facilitate tourism and travel services in the Dominican Republic and the Caribbean through an accessible, fast and reliable digital platform that connects travelers with the best tourism services.
We propose to offer flight, hotel and car reservations, connect travelers with local tourism service providers (tours, excursions, transfers), and provide complementary services such as mobile top-ups to Cuba, global connectivity solutions through eSIM, and digital gift cards, all from a secure and easy-to-use platform.
3. Vision
To be the reference platform for facilitating tourism and travel services in the Caribbean, progressively expanding our services to new destinations and needs of travelers and tourism service providers.
4. Our Values
Transparency
We clearly inform about each fee, exchange rate and delivery time before processing an operation.
Commitment
We take each transaction with responsibility and prioritize human attention.
Innovation
We automate processes, integrate new technologies and continuously improve the user experience.
Confidentiality
We protect personal and financial information under strict privacy policies.
Legality
We operate in accordance with the fiscal, technological and financial regulations of each country where we offer services.
5. Important Clarification About Our Brand
Billetaxo is a registered trademark of Toucan Byte SRL, specialized in technological services, software development and online commerce, focused on facilitating tourism and travel services.
Important: The Billetaxo brand has no relationship with "Billetazo" (with Z) or with activities related to lottery, gambling, betting or similar activities. We are a technology and tourism services company, and we do not operate nor have any relationship with the gambling or lottery sector.
Our services are limited exclusively to: flight, hotel and car reservations; connection between travelers and tourism service providers; mobile top-ups to Cuba; global eSIM; and digital gift cards.
6. Security and Regulatory Compliance
At Billetaxo, security is a priority. We apply TLS 1.3 encryption in all communications, monitor in real time each operation to detect suspicious activities and conduct periodic internal audits.
We comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) policies, and integrate certified payment gateways and audited APIs, guaranteeing world-class infrastructure.
7. Who Do We Serve?
Our platform is designed for travelers who seek to facilitate their experience in the Dominican Republic and the Caribbean, offering access to flight, hotel and car reservations, as well as connection with local tourism service providers (tours, excursions, transfers).
We also serve local tourism service providers who seek to connect with travelers and expand their reach through our platform.
Additionally, we offer complementary services for families with loved ones in Cuba who need to send mobile top-ups quickly and reliably, frequent travelers who seek global connectivity through eSIM without roaming, and people who want to send digital gift cards to family and friends on special occasions.
8. Our Services
Flight Reservations
Search, comparison and reservation of flights to and from Dominican Republic and Cuba. Detailed information about airlines, requirements, airports and travel tips.
Hotel Reservations
Directory of recommended hotels in the main tourist destinations of the Dominican Republic: Punta Cana, Bavaro Beach, Santo Domingo, Puerto Plata, La Romana, Samaná, Bayahíbe, Santiago, Bahía de las Águilas and Jarabacoa.
Car Rental
Vehicle reservation with and without driver in Dominican Republic. Connection with reliable local providers.
Tours and Tourism Services
Platform that connects travelers with local tourism service providers: tours (Saona Island excursion, Punta Cana tours, Colonial City tour, 27 Waterfalls, whale watching, caves, etc.), airport transfers, and specialized services (private yacht, professional photographer, private driver).
Top-ups to Cuba (Complementary Service)
Instant top-ups to Cubacel and Nauta with delivery in less than 3 minutes. No hidden fees.
Global eSIM (Complementary Service)
eSIM cards to travel without roaming in more than 200 countries. Instant activation and flexible plans.
Gift Cards (Complementary Service)
Customizable digital gift cards to send by email on special occasions.
Blog
Articles about technology, travel, tourism, top-ups and useful tips in Spanish and English.
Travel Consulting
Travel Consulting (travel advisory): technical and legal guidance service to plan your trip and meet immigration requirements.
Billetaxo offers a specialized travel consulting service, focused on technical-legal guidance and support for Cuban citizens who wish to plan trips to the Dominican Republic. This service consists of advising the client step by step in document preparation, itinerary planning, guidance for flight and hotel reservations and requirements for tourist visa applications, without Billetaxo acting as a ticket-issuing travel agency nor as an official visa manager.
Through our operational unit Travel RD for Cubans, we provide a personalized support service that includes:
- Evaluation of the applicant's case and guidance on the best type of package according to their objective.
- Professional advisory in preparing documentation necessary for the Dominican tourist visa application.
- Step-by-step guidance to correctly fill out official forms and draft visa application letters.
- Logistical coordination with travel agencies registered in the Dominican Republic or United States to complete the travel package (flight + hotel + transfers).
- Pre-travel support and guidance on destinations, shopping centers and areas of interest.
Important: Billetaxo does not act as a direct ticket-issuing travel agency nor does it officially manage visas. We provide informational and logistical assistance through formal alliances with registered agencies. The final decision on visa approval corresponds exclusively to the competent immigration authorities.
9. Direct Contact
Do you have questions, proposals or want to establish a commercial partnership with Billetaxo? Contact us. We are here to help you:
📧 Email: soporte@billetaxo.com
📱 Business WhatsApp: +1 (849) 581-0109
Thank you for trusting Billetaxo. Your trusted digital platform for top-ups, eSIM, gift cards and more.